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Articles

Key CRM Actions to Maximize Current Leads

By prioritizing customers, responding appropriately, and optimizing your data for future success, you can spend time taking action that actually matters to your business – now and in the near future.
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Sales
Articles

4 Steps for Driving Your Digital Sales Transformation

Discover the four steps for driving digital transformation as your dealership reimagines the road to the sale. Get the playbook and begin today.
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Sales
Webinars

Think Outside The Lot: Digital Retailing Best Practices

Now more than ever, consumers are spending time online. Give them the peace of mind they need by providing a convenient, flexible, and transparent car-buying experience from the comfort of their homes. Join Mo Zahabi, senior director of consulting, on how to get the most out of your digital retailing solution and how to virtually engage shoppers.
Sales
E-Books

Digital Retailing Done Right: Best Practices Guide

Digital retailing is one of the best ways to meet consumer expectation for a great online experience that leads to a faster and more enjoyable in-store experience.The following best practices will help you design and execute a successful digital retailing program.
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Sales
Webinars

10 Steps for Remote F&I Continuity

As your dealership is adapting to these rapidly changing circumstances, it’s important to know that even if you have sales and F&I staff working away from the dealership, you can continue to keep your F&I process moving forward.
Sales
Webinars

Creating Your Virtual Sales Approach

Learn a 5-step digital retailing sales process that is customized to today’s online car shopper. Rich Mertz, senior divisional manager at Cox Automotive Digital Retailing, will cover the current state of car shopping, what other dealers are experiencing, and a virtual approach to selling that works.
Sales
Webinars

Leverage Your DMS and Become a Data-Driven Dealership: Continuity and Recovery Perspectives

Dealertrack DMS VP of Operations, Mandi Fang, joins Dale Pollak to share insights KPIs for improved performance, utilizing the DMS to become a data-driven organization, and optimizing efficiencies with Performance Management.
Sales
Articles

The New Rules of Customer Engagement

As more and more of the car-buying process moves into a virtual experience, remember to remain human. Building a better virtual experience goes a long way.
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Sales
Webinars

Promoting Dealer Home Services: Bring Your Dealership to Your Customers

Is your dealership scheduling home delivery, at-home test drives, or remote vehicle servicing? Are you new to digital retailing? Whatever the situation, your Digital Storefront needs to keep you connected to shoppers and communicate your services. Join Noah Lee, Dealer.com head of product consulting, as he reviews steps you can take to market Dealer Home Services.
Sales Hub