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Fixed Operations
Webinars

Setting Up and Motivating Your Service Staff

Employee engagement, which indicates team member passion and emotional investment in your dealership, is among the lowest for service advisors. In this webinar, we’ll discuss how to improve employee engagement in your service department by setting up and motivating your service staff.
Recording Coming Soon
SalesFixed OperationsMarketing
Articles

Reimagine Your Dealership Staff

Dealertrack DMS VP, Mandi Fang, and Dale Pollak, EVP of vAuto, share tips on hiring, training, and reboarding your staff as you return to work.
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Fixed Operations
Webinars

Continuity and Recovery Perspectives: Rethink the Service Experience

As dealers start to return to business, what opportunities and challenges should dealers address to gain the best possible advantage to achieve the best possible outcome? Tracy Fred, VP Operations Sales & Service Vin Solutions & Xtime, and Darrel Ferguson, Dr. Performance Management share tips and strategies with Dale Pollak in this webinar.
OperationsFixed OperationsMarketingSales
Videos

Celebrating Dealers Who’ve Stood the Test of Time

We’re taking a moment to celebrate some of the many dealerships who have stood the test of time. And we look forward to working with our dealer partners in once again reimagining the industry together.
Fixed Operations
Articles

Capture Demand — Start with Customer Experience

Discover the four steps for driving digital transformation as your dealership reimagines the road to the sale. Get the playbook and begin today.
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Fixed Operations
Videos

Dealertrack DMS Product Demo: New Solutions

Demo the latest Dealertrack DMS products and discover new tools to help you analyze and optimize your business with an integrated solution.
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Fixed Operations
Webinars

Inspect Best Practices: Getting the Most Out of Inspection Upsells

This workshop covers best practices on how to increase upsells using Xtime Inspect: – Quality Inspections – Quality ASRs – Consistent Quote Delivery – Declined Follow-up You will leave this session with a roadmap to improve your operation.
SalesFixed OperationsMarketing
Videos

Dealer Forward: The Service Experience and Social Distancing

Today’s Dealer Forward panel discussion inspects what servicing tactics are working for dealerships and how they are implementing them.
Fixed Operations
Videos

Dealer Panel: Proven Fixed Ops Strategies to Stay Ahead

Join a Fixed ops dealership panel discussion, moderated by Director of Performance Management Darrel Ferguson, to see how how other dealers are finding success in times of uncertainty by using proven best practices and technology.
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Fixed Operations Hub