SalesFixed OperationsMarketing
Videos
Dealer Forward: The Service Experience and Social Distancing
Today’s Dealer Forward panel discussion inspects what servicing tactics are working for dealerships and how they are implementing them.
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Fixed Operations
Webinars
Inspect Best Practices: Recapturing Declined Services
This webinar will discuss Xtime’s Spectrum Declined Services functionality and how your dealership can maximize your profit from this incredible resource. You will leave this session with a roadmap to improve your operation.
Fixed Operations
Webinars
Setting Up and Motivating Your Service Staff
Employee engagement, which indicates team member passion and emotional investment in your dealership, is among the lowest for service advisors. In this webinar, we’ll discuss how to improve employee engagement in your service department by setting up and motivating your service staff.
Fixed Operations
Articles
Capture Demand — Start with Customer Experience
Discover the four steps for driving digital transformation as your dealership reimagines the road to the sale. Get the playbook and begin today.
Fixed Operations
Videos
Dealer Panel: Proven Fixed Ops Strategies to Stay Ahead
Join a Fixed ops dealership panel discussion, moderated by Director of Performance Management Darrel Ferguson, to see how how other dealers are finding success in times of uncertainty by using proven best practices and technology.
Fixed Operations
Articles
Tools You Need to Provide for Your Customer
Learn how to provide a digital experience that gives your customer the opportunity to choose self-service throughout the service journey.
Fixed Operations
Videos
Think Outside the Service Box with Xtime Engage
Learn all the different ways you can leverage Engage, including Self Check-In, Night Drop, Mobile Service and Valet, to meet and exceed customer expectations as times and preferences change.
Fixed Operations
Videos
DMS Data Mining: Discover the Data that Matters Most
Leverage your DMS technology to generate the reports that matter most within your sales, service, and parts departments to meet the needs of your customers and uncover important game-changing insights.
SalesFixed OperationsMarketing
Articles
Reimagine Your Dealership Staff
Dealertrack DMS VP, Mandi Fang, and Dale Pollak, EVP of vAuto, share tips on hiring, training, and reboarding your staff as you return to work.
