Fixed Operations Resources

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Fixed Operations
Webinars

Effective Service Department Communication to Boost Consumer Confidence

Learn what information your customer needs to know and how to deliver that information so they feel good about scheduling that next service appointment. This webinar will cover what and how to communicate, real-world examples, and key tools.
Fixed Operations
E-Books

Fixed Operations Playbook

Recent events have required you to accelerate the transition to a service experience that delivers convenience and matches your customer’s digital preference.
Fixed Operations
Webinars

Fixed Ops/Service Best Practices for Business Continuity in Any Environment​

Will Crouch and Terri Gonzalez lay out the steps you can take to keep your business moving forward today and position yourself for growth into the future. During this webinar, you’ll learn how to get the most out of the resources that are available to you and how to use digital solutions to connect in a social distancing world.
Fixed Operations
Training

Xtime Live Virtual Classes

If you are an Xtime customer, click here to sign up for a brand new live virtual class to help you develop a service experience that gives customers the confidence and personalized attention they require.
SalesFixed OperationsMarketing
Videos

Dealer Forward: Maintaining Business Continuity

Today’s Dealer Forward panel discussion is about Maintaining Business Continuity for Dealerships in light of the latest consumer data and economic indicators, especially surrounding social distancing and shelter in place mandates.
Fixed Operations
Webinars

Be Safe Workshop: Best Practices for Digital Interaction with Engage

Join us to discuss best practices with Xtime Engage. Safely welcome your service customers while still delivering a world-class walk-around and communicating digitally throughout the service visit.
Fixed Operations
Articles

Communicate to Boost Consumer Confidence

I’ve talked about the constants in the auto sales and service industry. In the midst of all the rapid changes 2020 brought us, one of those constants has been challenged — and it’s for the good of our industry. Now it’s time to tell your customer so they feel confident enough to make that service appointment. Get the playbook and begin today.
SalesFixed OperationsMarketing
Videos

Dealer Forward: The Service Experience and Social Distancing

Today’s Dealer Forward panel discussion inspects what servicing tactics are working for dealerships and how they are implementing them.
Fixed Operations
Articles

Tools You Need to Provide for Your Customer

Learn how to provide a digital experience that gives your customer the opportunity to choose self-service throughout the service journey.
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