As your dealership is adapting to these rapidly changing circumstances, it’s important to know that even if you have sales and F&I staff working away from the dealership, you can continue to keep your F&I process moving forward.
Today’s Dealer Forward panel discussion is about Maintaining Business Continuity for Dealerships in light of the latest consumer data and economic indicators, especially surrounding social distancing and shelter in place mandates.
Continuity and Recovery Perspectives: Rethinking the Road to the Sale
Cheryl Miller, VP of Operations at Vin Solutions, and Mark Vickery, Sr. Director of Performance Management, join Dale Pollak to outline the new business environment impacting sales, digital retailing, and your reimagined relationship with car buyers.
Rich Mertz, senior divisional manager at Cox Automotive Digital Retailing, discusses how your deal-making technique should shift in today’s climate. It’s still possible to build meaningful connections with shoppers virtually and to close deals.
Leverage Your DMS and Become a Data-Driven Dealership: Continuity and Recovery Perspectives
Dealertrack DMS VP of Operations, Mandi Fang, joins Dale Pollak to share insights KPIs for improved performance, utilizing the DMS to become a data-driven organization, and optimizing efficiencies with Performance Management.
Learn a 5-step digital retailing sales process that is customized to today’s online car shopper. Rich Mertz, senior divisional manager at Cox Automotive Digital Retailing, will cover the current state of car shopping, what other dealers are experiencing, and a virtual approach to selling that works.